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Effective Communication

Start Date
19 Jun 2023 , 18 Sep 2023
Samantha Farrugia
7 hours
Course Level
Certificate of Attendance



Course Location: 

New Online Arrangement due to Covid-19. Classes limited to 8 participants.


What is it about?

This course is designed to highlight the fundamental areas of effective communication and how they can be applied. Learning how to communicate more effectively in different work situations, through different mediums and in different contexts will help improve performance and relationships in the workplace. Key areas are discussed in practical terms through the use of information and case studies.

Who is it for?

This course is suited for anyone who wants to improve their communication levels at work to be able to perform better and foster better relationships. This course is also useful for managers who want to improve their management style through better communication and employees who want to improve their overall performance with their manager, their peers and with their clients.

What will I gain?

Whichever industry or role you are in, there's a fundamental need to communicate effectively both with colleagues as well as with clients. This course will help you further understand your own communication style and how it can help you to improve work relationships and performance. You will also learn essential communication skills needed in the workplace which can help you both in a managerial role and in a client facing role.

Course Overview

  • Overview of Communication and different methods and mediums
  • Barriers to Effective Communication
  • Communication in the Workplace
    • Communicating with Confidence
    • Assertiveness
    • Effective Listening & use of empathy
    • Use of Body Language
    • Communication via Email
    • Effective Feedback
  • Communication for the Manager
    • Having Difficult Conversations at Work
    • Effective Delegation
  • Self-Understanding – how personal styles affect communication


Delivered by an experienced Corporate Trainer, HR Manager, Coach and Lecturer.

Refreshments and Course Notes included.



Course Fee: €185


Course Funding:

eu funds jobsplus


Similar Courses

Human Resources Foundations

Time Management Foundations

Coaching Skills for Managers and Leaders 



Due to Covid-19, we have arranged for the upcoming sessions to be held online to ensure the welfare of both trainer and participants. This has been done in the past and has worked very well.

Please register here as per normal procedure; we will take care of the rest.

Classes are limited to a maximum of 8 participants.


Please send us your queries to: learning@people.com.mt


*Disclaimer: Kindly note scheduled dates and times are subject to change. We will do our best to avoid re-scheduling, however, in the unlikely event that this occurs, new dates/times will be discussed with applicants.


Course Schedules

  19 Jun 2023 - 20 Jun 2023 €199.00
   19 Jun 23 9:00 12:30
   20 Jun 23 9:00 12:30

  18 Sep 2023 - 20 Sep 2023 €199.00
   18 Sep 23 9:00 12:30
   20 Sep 23 9:00 12:30

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Please note that completion of a course Registration is considered to be a *booking* and a *commitment*. If you just want to enquire please send an email to learning@people.com.mt and/or WhatsApp +356 79787892. People Learning - Your choice for Training and Development, Careers Advice and Opportunities, Psychometrics and Data Analysis.