Communications & Body Language

What is it about?

Effective communication skills are critical in the workplace. Such skills will enable you to build rapport, develop relationships and feel comfortable and confident around others. Effective communicators gain recognition, build stronger work relationships and deliver high-value results for themselves and their organisation. They are able to respond appropriately during difficult conversations and feel less pressure when communicating with their colleagues and managers.

Although verbal communication plays a large part in this, studies have shown that a large portion of our message comes from not what we say, but very often the non-verbal communication behind the message. Body language is an important, influential aspect of communication and understanding how it works is essential in the development of communication skills.

Who is it for?

This course is suited for anyone working in an organisation who is interested in improving their level of communication and body language skills.

Overall Course Objectives

• Understand how the Communication Cycle works – including aspects that act as a barrier to communication
• Overcome communication barriers and improve working relationships.
• Focus on various communication methods used in the workplace
• Understand the impact of body language and how awareness helps us with the message
• Improve the performance of a team that lacks communication skills and is unable to work together effectively
• Create a positive work environment through proactive discussions.
• Improve self-awareness when communicating
• Assertiveness Training
• Exercises and practical activities 

• Course session:  Our trainer is an experienced HR Manager and Vocational Trainer  Course Notes included

  What will I gain?

   

  This communication and body language skills course will give a clear insight into communication and understand how communication works and how to communicate with confidence at work.

   

  Employees who practice effective communication—taking the responsibility to communicate new ideas, innovations and better ways to get the work accomplished are seen as leaders and good colleagues. This ability is crucial because responsibilities can change unexpectedly and fresh ideas and input are essential at all organizational levels.